Lineexceptional

Privacy Policy

Last updated:

1. Introduction

Lineexceptional ("we", "our", or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at https://lineexceptional.world (the "Website").

We comply with the Privacy Act 2020 (New Zealand), including the Information Privacy Principles (IPPs) that govern how agencies collect, use, store, and disclose personal information. Where the EU General Data Protection Regulation (GDPR) applies to individuals in the European Economic Area, we also respect those requirements.

2. Who We Are (Agency / Data Controller)

Under New Zealand law we are the agency responsible for holding and processing your personal information. Where GDPR terminology is used below, this role is also referred to as the data controller. Our contact details are:

3. Information We Collect

3.1 Information You Provide

When you use our contact form, we collect the following personal data:

3.2 Automatically Collected Information

When you visit our Website, our hosting or infrastructure may process technical data typical of web traffic. Depending on our configuration, this may include:

Locally on your device we store cookie consent preferences (see our Cookie Policy). We do not use third-party analytics or advertising scripts unless we update this policy and our cookie tools to reflect that.

4. Purpose and Legal Basis for Processing

We collect and use personal information only for lawful purposes connected to our business and in accordance with the IPPs. Our purposes include:

We do not sell your personal information.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected:

6. Data Sharing and Transfers

We do not sell, trade, or rent your personal data to third parties. We may share information with:

If personal information is transferred outside New Zealand, we take steps that are reasonable in the circumstances to ensure that the receiving person or entity is required to protect the information in a way that, overall, provides comparable safeguards to those under the Privacy Act 2020 (for example, contractual commitments). Where GDPR applies, we use appropriate mechanisms such as Standard Contractual Clauses where required.

7. Your Rights

Under the Privacy Act 2020, you generally have the right to:

You may also ask us whether we hold personal information about you. If you are in the EU/EEA and GDPR applies, you may have additional rights (such as erasure, restriction, portability, and objection in certain cases).

To exercise your rights, contact us using the details in this policy. Under New Zealand law we will respond to privacy requests as soon as reasonably practicable, and within 20 working days after receiving your request unless we extend that period in accordance with the Act (for example, for complex requests). We may need to verify your identity before providing access.

8. Data Security and Privacy Breaches

We take reasonable steps to protect personal information against loss, unauthorised access, use, modification, disclosure, or other misuse (Privacy Act 2020, IPP 5). These steps may include:

If we become aware of a notifiable privacy breach that is likely to cause serious harm to affected individuals, we will comply with the Privacy Act 2020 requirements regarding notification to the Office of the Privacy Commissioner and affected individuals, where applicable.

9. Children's Privacy

Our Website is intended for a general adult audience and is not directed at young children. We do not knowingly collect personal information from children without appropriate parental or guardian involvement where required. If you believe we have received personal information from a child in error, please contact us and we will take reasonable steps to delete that information.

10. Complaints

If you are concerned about how we have handled your personal information, please contact us first so we can try to resolve the matter. You may also make a complaint to the Office of the Privacy Commissioner (New Zealand). Information about making a complaint is available at https://www.privacy.org.nz. If GDPR applies to you, you may have the right to lodge a complaint with a supervisory authority in your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: